Returns
Return Policy – Bear Mountain Clothing
We want you to love your Bear Mountain Clothing! If you're not completely satisfied with your purchase, we gladly accept returns within 30 days of receiving your order.
To be eligible for a return:
- Items must be unworn, unwashed, and in original condition
- Tags must be attached and not removed
Once we receive your returned item and confirm its condition, a full refund will be issued to your original payment method.
Returns are free! We'll provide a prepaid return label to make the process easy and hassle-free.
If you have any questions or need help with your return, feel free to reach out to our team—we’re happy to help!
Exchanges
Exchange Policy – Bear Mountain Clothing
Need a different size or style? We’ve got you covered!
We offer free exchanges within 30 days of receiving your order. To be eligible for an exchange:
- Items must be unworn, unwashed, and in original condition
- Tags must be attached and not removed
Here’s how it works:
- Contact us to initiate your exchange.
- We’ll send you a prepaid return label.
- Once we receive your item and confirm its condition, we’ll ship out your new item—free of charge!
Please note: Exchanges are subject to item availability. If the item you want is out of stock, we’ll issue a full refund instead.
Still have questions? Our team is happy to help—just reach out!
What sizes do you offer?
We offer sizes ranging from 0–3 months to size 16, with a focus on gender-inclusive designs that fit true to size. Check out our Size Guides for details.
How do I know what size to order?
Every product page includes sizing tips, and our Size Guides can help you find the perfect fit based on your child’s age, height, and weight.
What materials are your clothes made from?
Our clothing is made with a premium blend of organic cotton and elastane, designed to be ultra-soft, breathable, and stretchy—perfect for active little ones!
How do I care for my Bear Mountain Clothing?
We recommend machine washing in cold water with like colors and tumble drying on low. Always check the care label for specific instructions.
Do you offer free shipping?
We offer free standard shipping on orders over $75 within the U.S. Shipping options and pricing are available at checkout.
How long will it take to receive my order?
Most orders ship within 1–2 business days and arrive within 3–7 business days. You’ll receive tracking info as soon as your order ships.
What if I received a damaged or incorrect item?
Oh no! Please contact us right away and we’ll make it right ASAP.
How can I contact you?
You can reach us at contact@bearmountainclothing.com or through our Contact Us page. We’re here to help!